Frequently Asked Questions
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Guides & Articles
Shopping List
Creating Rewards in Famn
Shopping Sessions
Insights
Calendar & Contacts Sync
Calendar & Events
Holdings
Properties
Vehicles
Insurance Documentation
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Chores
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Meal Planner
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Frequently Asked Questions
Famn
Sign In
What should I do if I’m still stuck signing in to Famn?
We can check whether the address was found and whether the problem was the password or the browser. We never see your password itself.
How do I make sure I’m typing the right email address to sign in?
If you copied it from somewhere, check for a stray space at the end. Some keyboards also capitalise the first letter automatically, so it’s worth retyping it carefully.
Why does Famn sign me out without warning?
If a refresh fails because you were offline or the service was briefly unavailable, Famn should keep your session and try again later instead of signing you out.
What should I do if the sign-in page shows my profile instead of opening Famn?
Use *Trouble signing in? Start over* at the bottom of the sign-in page, or *Reset browser sign-in data* on the Famn welcome screen. This clears Famn’s sign-in cookies and lets you try again.
Why won’t Famn accept my password after I reset it?
Check whether a password manager filled in your old password, or whether there was a typo when you set the new one. If the reset link is older than 24 hours, request a new one from *Forgot password?* and set the password again.
Should I use the same sign-in method every time?
Switching methods can create a separate account, so it’s best to pick one sign-in method and stick with it.
How do I sign in to Famn?
On the welcome screen, tap Sign In. Famn opens a secure login page where you can enter the email and password you used before, or sign in with the same social provider you used to create the account.
Once you’re confirmed, you’ll be brought back into the app and dropped on your Dashboard. Famn usually keeps you signed in between sessions.
Holdings
How does Holdings help with insurance claims?
That record includes items, values, photos, and receipts, which can help as proof for an insurance claim.
How does Holdings help with maintenance?
That chore shows up in task lists, can be completed by anyone, and earns XP like other chores. The next thing that needs attention is shown first.
Can my whole family see the same holdings information?
Yes. Everything in Holdings belongs to your active space, so the whole family sees the same homes, vehicles, and belongings.
That means you only need to register things once, and everyone can find the same records later.
How do I add a home to Holdings?
Go to More → Holdings, tap Add in the top corner, and choose Home.
Then follow the steps. Only the essentials are required at first, so you can finish the rest later.
What can I store in Holdings?
In Holdings, you can add three main types of things: Properties for homes, Vehicles for cars, caravans, and trailers, and Items for belongings across all your homes.
Each home can also hold its rooms, belongings, documents, and chores, and vehicles include registry details.
What is Holdings in Famn?
It gives your space one shared place for receipts, serial numbers, maintenance, documents, and other records, so everyone can find the same information.
Onboarding
What do I need to set up during onboarding?
Next, you create your first Space by choosing a type and name. Finally, you choose whether to continue with the free plan or upgrade to Premium.
What happens the first time I sign in to Famn?
You’ll set up your profile, create your first Space, and choose Free or Premium. When you finish, Famn takes you to your Dashboard.
Can I use Google or Apple to sign in to Famn?
Yes. From the welcome screen, you can choose Continue with Google or Continue with Apple when available.
The first time you use one of these options, Famn creates an account from the name and email on that provider. After that, using the same button signs you back in.
Sign Up
How do I create a Famn account?
On the welcome screen, tap Sign Up. A secure sign-up page opens in your browser, where you can enter your email and choose a password, or use Google or Apple if available.
After you confirm your details, you’ll be returned to Famn automatically and taken into onboarding.
General
Why can I not find the products I am looking for?
Why is this an app?
I have an idea, mistake or want to get in touch
How do I share a shopping list?
What is Famn?
Who is Famn designed for?
How do shared spaces work?
Can multiple people use the same shopping list?
Does Famn support meal planning?
Can Famn help manage chores and tasks?
Can I track spending from shopping trips?
Can I use Famn on more than one device?
How do I cancel my Famn Premium subscription?
Your Premium features will stay active until the end of your current billing period, even after you cancel.
To cancel on iPhone or iPad (Apple App Store):
1. Open the Settings app.
2. Tap your Apple ID name at the top.
3. Tap 'Subscriptions.'
4. Find and tap 'Famn.'
5. Tap 'Cancel Subscription.'
6. Confirm your cancellation.
To cancel on Android (Google Play Store):
1. Open the Google Play Store app.
2. Tap your profile icon in the top right.
3. Tap 'Payments & subscriptions.'
4. Tap 'Subscriptions.'
5. Select 'Famn.'
6. Tap 'Cancel subscription.'
7. Follow the confirmation steps.
You will keep access to Premium features until your current subscription period ends.
If you have trouble managing your subscription, you can also use these links:
- Apple: https://apps.apple.com/account/subscriptions
- Google: https://play.google.com/store/account/subscriptions
General
What is Crudus Apps?
How do I get started?
I need to change something with my account, how do I do that?
Ready to get your household organised?
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